EuroMPM2009decisioncase1sergio

**Transantiago**: The public transport system of Santiago de Chile.

Santiago is the capital and largest city of Chile, and the center of its largest conurbation called Greater Santiago. It is located in the country's central valley at an elevation of 520 m AMSL. Santiago is close to the Andes Mountains and distant 120 kms from the Pacific Ocean. The Greater Santiago area **population is 5.428.590 inhabitants**. Approximately three decades of uninterrupted economic growth have transformed Santiago into one of Latin America's most modern metropolitan areas, with extensive suburban development, dozens of shopping malls, and impressive high-rise architecture. It has some of Latin America's most modern transportation infrastructure, such as the growing Santiago Metro (the metropolitan underground train system) and the new Costanera Norte, a toll-based highway system that passes below downtown and connects the Eastern and Western extremes of the city in a 25-minute drive. Santiago is headquarters to many important companies and is a regional financial centre.

The name **Transantiago** was introduced with the reforms to the public transport system that serves Santiago. And it considers the **Underground**, considered the most ambitious transport reform undertaken by a developing country according to the World Resources Institute. The system was introduced on February 10 2007. It standardized bus routes and eliminated redundancy of same; redundancies were commonplace in the old system, which was run by thousands of independent bus operators. The system combines local (feeder) bus lines, main bus lines and the Metro network. It includes an integrated fare system, which allows passengers to make bus-to-bus or bus-to-metro transfers for the price of one ticket, using a single contactless smartcard. Transantiago's implementation has been problematic, as the decreased bus fleet and the newer routes have proved insufficient to properly serve a population inadequately informed of pending changes. The major complaints are the lack of buses and their inconsistent frequencies, missing or poor infrastructure (such as segregated corridors, prepaid areas and bus stops), the network's coverage, and the number of transfers needed for longer trips. As a result, users have overcrowded the Metro, which is generally held to be fast and dependable.
 * called Metro** and the **buses**. Neither **trains** nor **shared taxis** are included. It was[[image:Picture2.jpg align="right"]]

Metro de Santiago is South America's most extensive and modern metro system. It is a network of five lines connecting a total of 107 stations, some of which are still under construction. The system carries around 2,500,000 passengers per day.
 * Metro Net[[image:1335857-metro-santiago.jpg width="280" height="182" align="right"]]work**
 * ~ Number of lines || 5 ||
 * ~ Number of stations || 107 //(16 under construction)// ||
 * ~ Daily ridership || 2.5 million ||
 * System length || 84.4 km (20.1 km under construction) ||

The city has been divided in 10 service zones, in order to operate in a better way the transport services that connect the different districts of the city. Each zone has its own color and its own letter. In each zone there are 2 types of bus services: main buses (Troncal) and local buses. The main buses go from one zone to another. And the local buses are specific for one zone only. They can get you closer to a main bus stop.
 * Buses Network**

While Metro is properly public, due to its belong to the Chilean country, the different buses lines are really private companies, and they are regulated by the Government. This has been a very complex issue in the system deployment.
 * Property**

The whole system relies on a prepaid card called **bip!** So, bip! card is the only valid payment method for the whole public transport network, that includes Metro, main buses and local buses. For each trip the bip! card has to be read for computing the right value of the current trip, due to it is oriented to charge single price for combined trips. Integrated fare allows you to take up to 3 combinations in a timeslot of 2 hours, since the first bip! card validation. There are 3 timeslots, and the fares are going to be different as well: The **currency** used is Chilean Pesos (CLP). The equivalence is about CLP 800 for 1 Euro.
 * Tickets**
 * Low hours: 06:00 a 06:30 / 20:45 a 23:00
 * Valley hours: 06:30 a 07:00 / 09:00 a 18:00 / 20:00 a 20:45
 * Peak hours: 07:00 a 09:00 / 18:00 a 20:00

If you are making no combination at all, just using the Metro network, the values are as follows:
 * Metro fare tickets**
 * Low hours: CLP 380 (0.48 Euro)
 * Valley hours: CLP 400 (0.5 Euro)
 * Peak hours: CLP 460 (0.58 Euro)

Some examples of valid combinations are shown as follows: Local Bus = CLP 400 Metro = 0 Main Bus = 0 Local Bus = 0
 * Integrated fares**
 * 1. For Valley hours:**
 * Total = CLP 400 (Aprox 0.50 Euro)**

** Local Bus = CLP 400 Metro = CLP 60 Main Bus = 0 Local Bus = 0
 * 2. For Peak hours:
 * Total = CLP 460 (Aprox 0.58 Euro)**


 * 3. For Low hours:**



Metro = CLP 380 Local Bus = CLP 20 Main Bus = 0 Local Bus = 0
 * Total = CLP 400 (Aprox 0.50 Euro)**
 * 4. For Low hours:**

Local Bus = CLP 400 Metro = CLP 0 Main Bus = 0 Local Bus = 0
 * Total = CLP 400 (Aprox 0.50 Euro)

5. For Low hours:

**

Metro = CLP 400 Local Bus = CLP 0 Main Bus = 0 Local Bus = 0
 * Total = CLP 400 (Aprox 0.50 Euro)**

Main Bus = CLP 400 Metro = CLP 0 Local Bus = 0 Main Bus = 0
 * 6. For Peak hours:**
 * Total = CLP 400 (Aprox 0.50 Euro)**